1. NO WARRANTY AS TO INFORMATION

a. Ivy Realty seeks to have information (including property area, floor size, floor plans and property descriptions) that is accurate on its website, but cannot guarantee and makes no representation or warranty as to the accuracy or completeness of any information or material available from this website (including property area, floor size, floor plans and property descriptions). You should rely on your own enquiries in relation to information or material listed on this website. If you have reason to believe that any information or material on our website is incorrect or misleading, please contact us using the details in clause 5 be`low.
b. Without limiting the preceding clause, information and material on this website, including prices and rent, are subject to change without notice. You should not rely on the information on this website as a substitute for legal, financial, investment or other expert advice and you are advised to seek such appropriate advice as you require. You must also take steps to satisfy yourself as to the physical state of any property you are considering to purchase.
c. Ivy Realty disclaims all liability and responsibility, including for negligence, for any direct or indirect loss or damage suffered by any person arising out of any use of this website or any information or material available from it or for any omission or defect in the information or material contained on the website or for any further information given by Ivy Realty in connection with anything listed on the website.

2. COPYRIGHT

a. All material available or accessible from this website is copyright material owned by Ivy Realty, or its commercial partners or clients.
b. Without limiting the generality of the preceding clause, you may not modify, publish, license, create derivative works from, transfer, or sell any information, materials, software, products or services obtained from this website without the prior written permission of Ivy Realty.
c. Ivy Realty may withhold any consent or approval or give consent or approval conditionally or unconditionally. You must comply with any conditions Ivy Realty imposes on its consent or approval.

3. HYPERLINKS

a. This website may contain hyperlinks to websites operated by parties other than Ivy Realty. Ivy Realty does not control such websites, and is not responsible for their contents. The inclusion of hyperlinks to such websites does not imply any endorsement by Ivy Realty of the information or material available on such websites or any association with their operators. You use such websites, including information, material, products and services contained on them, and the services and business to which they are linked solely at your own risk.

4. USE OF WEBSITE

a. If Ivy Realty is or becomes entitled to receive a commission, fee or reward for a hyperlink, referral, pointer or other introduction to a third party website, Ivy Realty is not liable to disclose the basis of such commission, fee or reward except as may be and only to the extent required by law.
b. As a condition of your use of this website or any services on this website, you warrant to Ivy Realty that you will not use this website for any purpose that is unlawful or prohibited by these Terms and Conditions. In particular, but without limitation, you agree not to:
use this website to defame, abuse, harass, store, threaten or otherwise offend others;
publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent or offensive or inappropriate;
use any automated scripting tools or software;
engage in or promote any unsolicited emailing or spamming via this website;
impersonate any person or entity;
in any way make available using the website any material that you do not have a right to make available or which contains viruses or other computer codes, files or programmes designed to interrupt, limit or destroy the functionality of other computer software or hardware.
c. Ivy Realty may make improvements or changes in the information, services, products, and other materials displayed on this website, or terminate this website, at any time without notice.
d. Any unauthorised use of any information or material on this website has the potential to cause damage to Ivy Realty. Any such unauthorised use will be prosecuted.

5. QUESTIONS, FEEDBACK AND COMPLAINTS PROCEDURE

a. We value your feedback and questions at Ivy Realty and aim to provide a high quality service. We take any complaints we receive seriously.
b. If you have a question, complaint or wish to provide feedback regarding this website, our services, products, agents, or property managers please email us at [insert email address here].
c. If you are contacting us regarding a complaint, please make sure to outline the nature and details of your complaint as well as any conduct and additional information relevant to your complaint. We will keep a register of all complaints submitted.
d. Ivy Realty will send you acknowledgement of receipt of the complaint within two business days, and will endeavour to respond to the complaint within five business days of acknowledge of receipt.
e. If your complaint relates to any financial transactions or illegal conduct, please report your issue immediately. If required after an investigation is undertaken, we will inform NSW Fair Trading.
f. We will seek to resolve your complaint as soon as reasonably possible to achieve an acceptable outcome.
g. If following the resolution of your complaint with Ivy Realty you are still unsatisfied, you may escalate the matter to NSW Fair Trading (www.fairtrading.nsw.gov.au).

6. INTERPRETATION

a. Ivy Realty may vary these Terms and Conditions from time to time.
b. These Terms and Conditions will be governed by and construed in accordance with the laws of New South Wales. Any legal action or proceeding between Ivy Realty and you related to these Terms and Conditions will be brought exclusively in a court of competent jurisdiction in New South Wales.